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ELK RIVER MUNICIPAL UTILITIES <br />YEAR IN REVIEW <br />2007 Major Accomplishments <br />Bryan Adams, General Manager <br />ADMINISTRATION -Theresa Slominski /Financial Director <br />1) Remained active in MMUA and APPA in industry restructuring and energy policy issues. <br />2) Remained active in Energy City activities. <br />3) Continued to successfully handle the increase in customers, monthly billing, and collections. Customer <br />monthly billing includes approximately 8,900 electric, 4,300 water, 4,400 sewer, and 5,700 garbage <br />accounts. <br />4) Administered CIP Programs for Elk River which entail, Compact Fluorescent Lamps, AC Trees, Appliance <br />Rebates, Cycled Air Conditioning, Commercial Rebates, and Air Conditioning Tune-up. CIP programs <br />exceeded $450,000.00. <br />S) Participated in MMTG as a vehicle to invest in CAPX 2020 electric systems expansion. This is a strategy <br />to keep our electric retail rates as low as possible. <br />6) Implemented Billflash (outsourcing of bill printing and mailing) and e-Soft (electronic filing of checks) <br />software systems. <br />7) Implemented credit check policy for customers. <br />ENGINEERING SERVICES -Troy Adams /Engineering Manager <br />1) Continued Electric and Water mapping updating. <br />2) Continued progress in GPS and GIS Systems. <br />3) Increased security systems customers from 455 to 612. <br />4) Started annual substation maintenance program. <br />5) Continued meter conversion with installation of approximately 900 electronic radio read meters. <br />6) Added approximately 100 new or upgraded CIP radio controllers for off peak and cycled AC customers. <br />7) Completed approximately 4800 locates without claims resulting from workmanship. <br />8) Implemented electronic documentation procedure for meter data. <br />