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^ Develop and submit to the EDA a proposal for giving finder's fees or some other tSTpe of <br />compensation to brokers who site clients on privately-owned industrial sites <br />^ Clearly communicate the existence of both incentive programs to the broker community <br />^ Develop abroker-oriented event that will attract brokers to the community to network and to see <br />local industrial development site options <br />It should be noted that the 2002-2004 action plan recommended meeting with Key Accounts three <br />times per year. We believe that is unrealistic because the Key Account list has grown to 57 contacts <br />and because most brokers would probably resist that level of contact. <br />Based on comments from the brokers with whom we spoke, that frequency of meetings is probably <br />unnecessary -and unwelcome. They are extremely busy and are usually only interested in meeting if <br />there is a specific opportunity to discuss. Thus, the City will probably achieve better results if it will: <br />^ Keep brokers informed through marketing communications <br />^ Make periodic phone contacts with brokers about new opportunities <br />^ Host a broker event that will give brokers a reason to visit and pay attention to Elk River <br />Strategy #3: Leverage Northstar Commuter Rail and Additional Differentiated <br />Community Assets <br />With Northstar Commuter Rail moving closer to reality every day, there's little need to belabor <br />the point that it will be a significant asset to the City of Elk River. The many upbeat comments <br />made by those we interviewed, as well as the positive response to the Northstar Business Park <br />(specifically the almost immediate sale of three lots for development of 68,000 square feet), are <br />proof enough. Admittedly, with initial plans for only one daily "reverse-commute" (east to west) <br />commuter run, the immediate impact of Northstar for Elk River will not be dramatic. But service is <br />likely to expand in the future, and there is akeady a highly positive perception of the potential <br />impact. <br />The question is how to most effectively leverage Northstar. One obvious way to do that is to tout <br />Northstar at every opportunity. The Economic Development Division has done an effective job of <br />doing that with regular Northstar updates in the News from the Hub newsletter. And, of course, <br />naming a business park after Northstar was a shrewd move. <br />To more fully leverage Northstar, we suggest that the City implement these additional tactics: <br />^ As has been mentioned, the City Web site is usually the first stop for economic development <br />inquiries. However, information about Northstar is currently buried deep within the site. We <br />suggest that the Northstar logo be displayed - or that Northstar at least be mentioned - on the <br />City's home page, or at least the Economic Development Division home page. <br />^ Currently, there is no prominent information about Northstar in the Citv's hard copy package of <br />economic development information. We recommend that a dedicated Northstar brochure or sell <br />sheet be added to the pocket folder. <br />^ Take every opportunity to tout Northstar. Every Economic Development Division ad, direct mail <br />effort, news release and communications effort should mention Northstar. <br />^ The City and EDA should advocate expanded Northstar service to Elk River <br />12 <br />