5.3. ERMUSR 09-09-2008 - Laserfiche WebLink

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City of Elk Rivers' Policy which is addressed in a couple of areas of their manual but can be summarized as follows with the wording changed to reflect Elk River Municipal Utilities application. In accepting employment with the Elk River Municipal Utilities, employees become representatives of Elk River Municipal Utilities and are responsible for assisting and serving the citizens for whom they work. An employee's primary responsibility is to serve the customers of Elk River Municipal Utilities. Employees should exhibit conduct that is ethical, professional, responsive, and of standards becoming of an Elk River Municipal Utilities employee. To achieve this goal, employees must adhere to established policies, rules, and procedures and follow the instructions of their supervisors. The following are job requirements for every position of the Elk River Municipal Utilities. All employees are expected to: • Perform assigned duties to the best of their abilities at all times. • Render prompt and courteous service to the public at all times. • Read, understand, and comply with the rules and regulations as set forth in these Personnel Policies as well as those of their departments. • Conduct themselves with decorum toward both customers and staff and respond to inquiries and information requests with patience and courtesy. • Report any and all unsafe conditions to the immediate supervisor. • Maintain good attendance. • Employees shall not use their official position for personal gain, engage in any business or transaction or have a financial interest, direct or indirect, which is in conflict with the proper performance of their official duties. • Employees shall not accept, either directly or indirectly, any money, property, gift, gratuity, reward, loan, fee, discount, or special consideration or special accommodation arising from or offered because of their employment or any activity connected with their employment with the Elk River Municipal Utilities. • No employee shall, in any manner or form, endorse, recommend, or advertise a product or service by using the Elk River Municipal Utilities name or the employee's name and/or title. • Thus, Elk River Municipal Utilities officials and employees must scrupulously avoid any activities that suggest a conflict of interest between their private interests and Elk River Municipal Utilities responsibilities. • Follow Elk River Municipal Utilities harassment policy. • Follow Elk River Municipal Utilities drug and alcohol policy. • Avoid violence or the threat of violence against another person. • Avoid possession, use or threat of use of an object that could be considered a dangerous weapon.