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LEE COLBY <br />Consultant <br />Lee Colby & Associates <br />..Lee Colby has been an independent consultant for 20 years: Her areas of expertise <br />are assertive communication, team building, change management, individual <br />development coaching, leadership development, and customer service. Lee <br />specializes in understanding how attitudes and assumptions influence behavior. The <br />focus of her work has been two fold: how people's attitudes affect theirproductiviry <br />and designing techniques to transfer classroom training into everyday behavior. <br />Lee hasworked with both front-line .employees and managers in the area of Assertive <br />Gommunication. Wfth Action Learning Contracts she teaches self management skills, <br />shows employees how to take initiative and teaches managers how to create a win- <br />• <br />win management style for maximum productivity and high morale. <br />As a team building consultant, tee has facilitated a variety of difficult issues. ,Some <br />typical problems have been: improving communication between. a .project. team and <br />its manager, building an understanding of_teamwork in newly formed, cross-functional <br />t d d cf ff 't I d t m b 'Idin sessions She has also <br />Lee Colby has been an adjunct faculty at Metropolitan State University for 20 years <br />and regularly teaches in the graduate program of the College of Business. Some of <br />Lee's clients include: Lutheran Brotherttood, Northwestern National Life, Northern <br />.States".power, Minnegasco, Minnesota. Mutual Life; Department of Natural Resources,, <br />City of Minneapolis, MTS System Corp, and many others. <br />earns, an con u mg o -si e p amm~g an ea ui g <br />been called upon to mediate differences between employees: . <br />With her facilitation and team building skills, Lee has shown employees hovv to <br />respond proactively to organizational change. Minnegasco, the Minnesota Department <br />of Revenue„ Group Health, and Northern States Power have used. Lee extensively in, <br />helping employees understand and support major changes in organizational culture. <br />With her excellent listening skids, Lee has the ability to simultaneously challenge and <br />support individuals. Her coaching skills have been helpful for people at all <br />organizational levels whose effectiveness is impaired by communication or attitude <br />problems. <br />• <br />