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ITEM #9.A. <br />fiver <br />MEMORANDUM <br />TO: City Council <br />FROM: Jeremy Barnhart, Planning Manager <br />DATE: September 2, 2008 <br />SUBJECT: Code Enforcement <br />The purpose of this memo is to provide a written update of the enhanced code enforcement <br />actions undertaken by the City since April 1, 2008. <br />As the Council is aware, on April 1, the City took a new, more active code enforcement <br />stance then in the past. The primary reason for this was to better respond to increasing <br />citizen concerns regarding neighborhood deterioration, increasing abandoned and foreclosed <br />properties and their lack of upkeep, and other complaints not consistently regulated or <br />enforced in the past. <br />As directed by the Council, staff has initiated code enforcement actions based on <br />complaints. In some cases, staff has initiated action in close proximity to other activity, even <br />though a complaint has not been received. In all cases, the name of the complainant is kept <br />confidential. Aggressive action against business or industrial citizens follows the same <br />complaint driven process. <br />What We've Done <br />Staff collects code enforcement complaints via several sources. The sources and the <br />approximate usage are as follows: <br />Website 25% <br />Direct E-mail 5% <br />Direct phone calls to the hotline (635-309 45% <br />Direct phone calls to CE Officer Dave Hetrick (635-106 15% <br />Front counter /walk-in traffic 10% <br />Since Apri11, the vast majority of code enforcement complaints regard long grass and junk <br />houses. <br />A report of the cases opened and closed is attached, and summarized here: <br />Total cases opened/closed 160/135 <br />