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At this time in the project we are already at over 20 hours of meeting time with one more staff <br />meeting to be held in April. Additionally, Anita has spent many more hours than originally <br />envisioned working with our Team Coordinator, Michelle McPherson, and the overall project <br />has involved more consultant time than the original proposal envisioned. I believe that the <br />extra hours required by the consultant has been due to staff issues. <br /> <br />The fee for this project was split 50-50 between City Council and EDA. It is suggested that <br />the EDA pay the consultant an additional $2,500 for the customer service project by way of <br />using its reserve and that the City Council pay an additional $2,500 by using contingency <br />funds. <br /> <br />I should note that Anita Dukor, as the consultant for this project, has not requested any <br />additional money. Also, I want to note that writing this type of memo is pretty unusual for me <br />as I generally believe a "deal is a deal" but in the sense of fair play, I think we owe Anita some <br />additional compensation for her services <br /> <br />Action Requested <br />It is recommended that the EDA use its reserves and the City Council use its contingency <br />fund to each pay an additional $2,500 for the customer service project. <br /> <br /> <br />