Laserfiche WebLink
Maintain and Support Telephone and Voice Mail Systems <br />A. Coordinate installation of new equipment and phone lines. <br />B. Troubleshoot and telephone and voice mail problems. <br />C. Work with vendors to resolve problems, schedule repairs, and recommend changes <br /> and updates to the system. <br />D. Maintain backup, disaster recovery, and security procedures and system for <br /> telephone and voice mail systems. <br />E. Set up telephones and voice mail for employees and train employees in use. <br /> <br />Performs administrative activities. <br />A. Compiles, prepares, and recommends budget for computer, telephone and other <br /> technology systems. <br />B. Monitors and controls overall departmental expenditures. <br />C. Works with department heads to develop long and short range planning for citywide <br /> IT and other technology needs. <br /> <br />Other Essential Job Duties <br />A. Regular and timely work attendance. <br />B. Follow all safety procedures. <br />C. Participate in safety training. <br /> <br />Required Knowledge, Skills, and Abilities <br /> Knowledge of PC and network hardware, PBX telephone systems, cabling requirements, and <br /> other voice and data systems. <br /> ca Knowledge of Cisco, Soho, HTTP, HTML, SQL 7, and Norton products. <br /> Skilled in Microsoft Office software including operating systems 95, 98, NT, 2000 and XP <br /> Exchange and Outlook. <br /> Skilled in Microsoft Windows NT and Novell networks. <br /> <br />Skilled in <br />Ability to <br />Ability to <br />Ability to <br />Ability to <br />Ability to <br />Ability to <br />Ability to <br />Ability to <br /> <br />administration of LAN and WAN and management of Internet access. <br />manage complex projects, resolve problems, and meet deadlines. <br />plan, coordinate, direct, and review financial and related work activities. <br />effectively interact with other supervisors, employees, and City Council. <br />communicate effectively, both orally and in writing. <br />read and understand technical information. <br />explain and write technical procedures for use by users. <br />prepare and administer an annual budget. <br />lift 30 pounds. <br /> <br />Minimum Qualifications <br /> Bachelor's degree in computer science, management information systems or related field. <br /> Three (five?) years of LAN administration in Windows NT and Novell environments. <br /> CNE Certification <br /> <br />Preferred Qualifications <br /> n Experience maintaining Web sites <br /> Proiect Management Professional Certification <br /> Knowledge of PBX Systems <br /> <br />Page 2 <br /> ITCoordinator. doc <br /> <br /> <br />