INFORMATION #1 07-15-2002 - Laserfiche WebLink

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12:04p July 5, 2.002 Randy Loebrick Allied Adjusters PO Bo× 583479 Minneapolis, Mn 55458 Date of Loss 5-29-02 File N'o MPS38502 Dear Mr Loebrick: I am writing again to appeal your decision on denial of ora' claim. The city sewer backed up in our basement due: to the fact that th~, sewer was not maintained well enough to stop this backup. Gary Leirmoe stated when he came out to inspect the sewer man holes, that there were tree roots in the lines. We had Rotor Rooter out to check the Ih~e from our house to the main line on the night of May 28,2002 He co ald not find any thing wrong with that liae. He went to the end of line Gary stated that the tree roots caused the back up and it would n,~ed to be cleaned up. The city did get their equipment in the back all ~y to clean the situation. Gary did come to inspect our basemen'l: for damages. He told us it was the city's fauk and not to worry the damages would be tak, m care of by the city. I am not understanding My Gary is not owning up to what he told us. Or why you do not consider the city at fault lbr not covering these expenses. The situation is very plain---Tree roots plugged up the sewer systertg it backed up in our basement, Gary to]ri us it was the fault of the city, the city needs to pay us for our damages. I want you to reconsider this claim, we have a valid claim agains't the city and do not understand why you can not cover om' expemes. We have taken pictures, which you haYe copies of, that si: ow our damage fi'om the main sewer line backing up. We are asking you to reconsider and cover the cost of clean up by Service Master, and the cost ol."repairing our basement back to what w.: use to enjoy befo re all this damage was done. We need the wallboard and carpeting replaced, along with the cost of things that were thrown because p.1