INFORMATION #1 07-15-2002 - Laserfiche WebLink

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July 5, 2002 Ms Lori Johnson Director o£Finance 13065 Orono Road Elk River, Mn 55330 Dear Ms Johnson: I am writing to you regarding our claim for damage to our basement. I had spoke to you on June 26, 2002. I asked you to send me a copy of the report that Gary Leirmoe submitted regarding our damages. You told me that you would send it out the next morning along with the name of the supervisor of Randy Loebrick. You did tell me that you were going on vacation, but you would get me this information in the mail the next day. It is well over a week since I was promised this information and have not received it. In the letter, dated May 10, 2002, fi.om Gary Leirmoe, he states a entrance is needed to maintain the sewer. He also states, "there is a chance of raw sewage entering your basement or property." I do not understand why you claim it is not the fauk of the city for this backup. The sewage came fi.om the main sewer line. You claim it was cleaned last August, this may be, but Gary stated tree roots were in the system and caused the backup. We did attempt to contact you during the middle of the night. There is nothing we could have done to stop this situation, but the city did not maintain it well enough to stop this process. We did have Roto- Rooter out the night of damage, he checked the line and found nothing in our line. So it was not from us not maintaining our line. I do not know why Gary is not owning up to what he told us. His words were that it was the city's fault and not to worry about the clean up it would be taken care. This may not be important to you, as the city's sludge did not back up in your basement. But to us, it is very much on our minds. I invite you to come to our home and see the mess that is still in the basement. We cannot afford to cover this expense. We need this mess taken care of soon. We have a grandson that is coming to live with us in August and he will be staying in the basement. That is, if it is fit to live in.