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JUN 19 ZOO~ <br /> <br />ALLI[ <br /> <br />June 14, 2002 <br /> <br />P.O. ~ox 583479 <br />Minneapolis, MN 55458 <br />(612) 766-3700 <br /> FAX: (612) 766-3799 <br /> <br />Ross Bergston <br />374 Baldwin <br />Elk River, MN 55330 <br /> <br />RE: Date of Loss : 05/29/02 <br /> Our File No. : MPS38502 <br /> <br />Dear Mr. Bergston: <br /> <br />I have completed my investigation with the City of Elk <br />River in reference to a sewer backup that occurred at <br />your residence on May 29, 2002. <br /> <br />According to the City, you tried contacting them after <br />5:00 p.m. on May 28, 2002. However, when you received <br />their recorder', rather than listening to the entire <br />message, you hung up and Called them back the <br />following morning. Had you listened to the entire <br />message, a phone number was given for an emergency <br />contact for after hours to dispatch City workers to <br />help in case of sewer backup problems. <br /> <br />It should also be pointed out that the City does a <br />regular routine scheduled maintenance in order to try <br />to keep the City sewer lines free from obstruction. <br />According to their records, the line in question was <br />just recently cleaned in August 2001. Given the fact <br />that you have had no previous sewer backups to Your <br />property and that the City has done'a good job in <br />keeping up with their maintenance program of keeping <br />their lines cleaned, I cannot find them negligent or <br />liable for causing your damages. Therefore, we must <br />respectfully deny your claim. <br /> <br />RO. Box 153 · Harward, ~1 3~843 ' <br />715.634.7808~ . ~ <br /> <br />EO. Box 583479 · Minneapolis, MN 55458 · 612-766-3700 * Fax 612'766-3799 <br /> A Division of Berkley Risk Administrators Company LLC <br /> <br /> <br />