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~r~ Page 1 of 1 <br />Reporting a Property <br />How is city staff notified of a code violation? <br />In addition to proactive inspections, City staff receive complaints from neighboring property owners and city <br />employees working to keep the city clean, safe and orderly. <br />How does city staff respond to a complaint? <br />The issue is entered into a data base. Then the Inspector visits the property within 3 to 5 working days to <br />determine if any violations exist. Imminent health or life safety hazards should be reported to our <br />Division immediately or to the Police Department at 911 after-hours so they can contact us. <br />What happens if a property is found to be in violation of an applicable code? <br />The property owner will receive a written notice of the violation with a given time to correct the violation, <br />depending on the type of violation. City staff will re-inspect the property to confirm the violation has been <br />corrected. <br />What happens if the property is not cleaned up in the given time frame? <br />Depending on the type of violation, the property owner will receive an additional notice indicating the legal <br />consequences for the failure to correct the violation(s), such as city-facilitated abatement, citations, <br />mandatory court appearance, etc. With an abatement, the property owner will be required to pay the cost of <br />removing the violation, plus an administrative fee. If the costs are not paid, they are specially assessed to <br />the property. If a citation is issued, the property owner is liable for the payment of that citation. Fines <br />double for repeat violations up to a maximum to $2,000 each incident. <br />Where can I learn more? <br />You may learn more about the City Code on the city's website. <br />How do I file a complaint? <br />In order to help us better serve you, please follow the steps below when making requests and reporting a <br />concern: <br />Please keep in mind that your assistance or testimony may be necessary in order for certain types of <br />situations to be resolved, such as intermittent types of violations. Other options for resolving neighborhood <br />issues exist such as mediation or involving your Neighborhood Watch group. Many disputes could be <br />prevented or resolved by timely and good communication with your neighbors. <br />Please leave your name, address and contact number by calling us at 763-493-8070. This will enable <br />us to contact you if we have problems locating the issue or need more information. In addition, we can <br />update you if a delay in corrections occur to the necessity of enforcement actions. Note: Your name is <br />kept confidential in accordance with Minnesota State Law. <br />Please provide the address of the property in question. This is how our database records information <br />and will save our staff time in trying to locate a property, especially if we already have an open case on <br />the property. <br />. Please indicate the specific type of concern you have and whether this issue can be seen from the street <br />or public way. If not, we may need to make other arrangements to view the issue. <br />• Staff will review the property to determine whether a violation of city code exists. If a violation exists, <br />the property owner and/or responsible party will be contacted to make the necessary corrections in the <br />specified time frame. If the responsible party/parties are not cooperative, enforcement actions or city <br />facilitated abatement may be required extending the time for you to see a difference. <br />http://www.brooklynpark.org/smc/print.php 2/7/2008 <br />