Laserfiche WebLink
<br /> <br />REQUEST FOR ACTION <br /> <br />To <br />Ci Council <br />Agenda Section <br />Consent <br />Item Description <br />Purchase of Code Enforcement Software <br /> <br />Meeting Date <br />Se tember 4, 2007 <br /> <br />Item Number <br />3.6.* <br />Prepared by <br />Sheila Cartne , Senior Planner <br />Reviewed by <br />erem Barnhart, P!annin Mana r <br />Reviewed by <br />Scott Clark, Communi Develo ment Director <br /> <br /> <br />Action Requested <br />Staff recommends that the City Council approve the purchase of Comcate Code Enforcement software in <br />the amount of $3,200. <br /> <br />Backeround/Discussion <br />The Request Partners software is not meetiog the needs for code enforcement based on the Council's <br />expectation for case management Staff spent several hours searching and going thtough software <br />demonsttations of code enforcement software. It is staffs opinion that the Comcate software described <br />in this memo will meet our case management needs and other code enforcement needs. <br /> <br />Code enforcement software that is user friendly and customizable to our needs is an important aspect of <br />case management Finding the right software is one of the first steps of implementiog a code enforcement <br />progtam. It is important to be able to do a search for a property by address and to do reports by type of <br />case, area, year, etc. A large part of case management is maintaining the information and providing follow <br />up. <br /> <br />Comcate Code Enforcement Manager is web-based software that provides case management for code <br />enforcement officials. This software is customizable for individual needs and is available in wireless <br />format as well. This program tracks code enforcement case files, generates reports, generates automatic <br />violation notices (customized to our needs), provides a daily inspection report, and can print out a weekly <br />schedule. You can search by address with this system, which is very important and a time saver. Once you <br />type in an address with this software, any violations at that address will show up so you won't have <br />duplicate complaints. A history of the property can also be viewed, which cannot be done with Request <br />Partners. We can customize our codes in the system to make violation letters easier to use. The reports <br />that can be printed are very detailed and there are a variety of reports that can be done, i.e.: number of <br />junk car violations in 2007; open and closed cases; sort by district or neighborhood. Reporting by <br />neighborhood may help in future community neighborhood projects. This is a snap shot of what <br />Comcate can do for us. <br /> <br />I have found this software to suit our needs and it is cost effective. At this time, we can receive a discount <br />because of our location. The regular implementation fee would have been $2,050 but due to our location <br />we get a discount of $1,050. The annual subscription fee includes updates and 24 hour onlioe and <br />telephone support. <br />