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<br />TOSHIBA <br /> <br />TOSHIBA AMERICA INFORMATION SYSTEMS, INC. <br /> <br />. <br /> <br />ELECTRONIC IMAGING DIVISION <br />g;-..;C !i=i'ih'IE 6CLiL:/ARO <br />P.O cOX 19~2. <br />1F;'i::'H::. C,.1,LIFOFlNI;" 927' 1 3&;;-2..1 <br />Tc:.:"HONE. (71.) :23,"CCO <br />F':'X. (il..1l5a3-~645. (i1~J 5Sj".aa;o <br />T::~=::<' lS~.a. 2 (Tcs:,:.ba ::=\\'(<1) <br /> <br />January 17, 1994 <br /> <br />:Mike Decoursey <br />American Photocopy <br />6300 Bury Drive <br />Eden P~e, MN 55344 <br /> <br />Dear Mr. Decoursey: <br /> <br />My hearty Congratulations! We have completed your Pro~asteI'3 Evaluation and are <br />very pleased to inform you that your Service Department has earned the BenchMark and <br />Benclli\.fark Plus Points required to receive the prestigious 1993 ProMasters Service <br />Award. <br /> <br />. The winning of this award is no easy task. All of us at TOSHIBA recognize the fact that <br />it takes a lot of hard work, and a true commitment to the philosophy that Superb Service <br />and Quality Support can make the big difference in today's volatile, and highly competitive <br />office automation arena. <br /> <br />Your Service Department provides a class of service that is a STEP ABOVE! We plan to <br />recognize and honur your Service Department at our 1994 NATIONAL DEALERlAlR <br />MEETING to be held during the month of February in Laguna Beach, California. It is <br />our hope that you will attend and give us an opportunity to personally congratulate you <br />and your Service Manager for a JOB WELL DONE! <br /> <br />Cordially, <br /> <br /> <br />&~4 <br /> <br />Vice President - Service <br />Electronic Imaging Division <br /> <br /> <br />c: ~[r. R. Lombardo - TAIS Regional Service Manager <br /> <br />. <br />