5.4. SR 11-06-2006 - Laserfiche WebLink

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3 The desire to implement a new RMS system is not so much problem solving or resolving what does not work, but rather being proactive in finding ways to better handle our daily workload and improve the utilization of our staff. We are seeking a cost effective way to vastly improve our reporting process, greatly increasing our efficiency and effectiveness. I am confident that the Council will see an approved RMS system that has the proven ability to outperform our current system in almost immeasurable terms. Why not utilize our current platform? Vision Software was sold to another vendor in 2003, and it became "Visionaire Public Safety". At that time, they removed all their Minnesota support and sale staff, and implemented a national call center for departments to access, either for software glitches or system questions. This loss of a Minnesota support network hampered our relationship with our RMS provider, and although the system operates very well, it is basically the same system that we purchased in 1999, with small improvements and changes being made along the way. The software world in general has passed Visionaire by, leaving us wishing that there was far more efficient ways to process the vast amount of information we input each and every day. We became aware of this product, that upon viewing a demonstration of same, made us realize that there is a system out there that is revolutionary in terms of what it can do, has immeasurable time savings contained within, and has the long term ability to be adaptable, upgradeable and is marketed and devised by a totally Minnesota based company, with invaluable operational links to the State of Minnesota-specifically the Department of Motor Vehicles. The other, likely most important feature, is that the product we are looking at is CIBERS compliant. CIBERS is the new format that all police departments must utilize for crime reporting to the State and Federal agencies that track crime data. All agencies must be CIBERS complaint by 2008. At this time, only LETG is CIBERS compliant, and CIBERS operational as well. The value of this proposed program is in the changes in efficiency rather than utilizing things that are broken or outdated. As this project is laid out for the reader, it should become obvious how much change is possible and the value of this proposed system for the City of Elk River.