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City Council Minutes Page 6 of 12 September 15, 2025 --------- Mr. Carnagey explained that there was no opportunity to fix the situation and to train staff regarding the situation. He also stated they understood they signed an agreement when they got their solicitor's license, acknowledging their understanding of the city's rules and regulations. He explained that everyone has to start somewhere, and the person who was in the video was less than 60 days on the job. He would have liked the opportunity to have trained and fixed the situation, but instead, their licenses were already revoked at that point. Councilmember Calva stated he felt inclined to say something because he is in sales himself, and it was really hard to watch the video. He explained that he feels this is a lesson to be learned, and the lesson is not to do this in the other communities that you work in, and he doesn't feel inclined to let them be in the city at this point. Mr. Carnagey added that they understand there is a lesson to be learned. He then said that they are not asking for permission to knock door to door in the city, but rather if they can volunteer to turn in their licenses instead of being revoked, so they can have the opportunity to fix the situation. He further explained that revoking inhibits them in the future and eliminates them from being able to train and learn. He offered not to come into Elk River for the year 2026 and thought that would be fair. Mr. Shepherd further added that a lot of the licensed solicitors on their list actually didn't even step foot in Elk River. They obtained a license just in case to make sure they were ready if they were to come to Elk River. He added that with the revocation, this affects those individuals as well, so instead they are requesting to relinquish the licenses, agree not to come to Elk River in 2026, and revisit in 2027 with better-trained staff. The Council asked if that would be an option. City Attorney Jared Shepherd stated that it would be an option; they would have to reinstate the licenses for them to voluntarily relinquish the licenses. Councilmember Beyer asked about the comment that was made about the fact that they did not get any warning or feedback before they were revoked. Mr. W. Shepherd stated that they only saw the notice of revocation. Councilmember Beyer wanted clarification if Everlight Solar received any complaints themselves. Mr. W. Shepherd stated no. Councilmember Beyer asked when the complaints started coming in. Sara Youngs, Administration Director at ERMU, stated that she is the liaison who works closely with the solar company. She explained that when she first started, three years ago, they were in the same situation with Everlight, and at that time, the predecessor did ask for Everlight's licenses to be revoked for the same situation. She explained that they have worked with Everlight and have over 100 total solar customers in the service territory, and about eight applications are currently working with Everlight. They have given Everlight and their personnel the same feedback that we have been hearing tonight, with an aggressive sales approach, having to sign a contract, being pushed into a contract to sign that night, and not being able to talk. They had customers say that they had follow-up questions and were not able to get out of the contract after the three-day policy. She stated she is not saying one way or another what the Council should do, just saying the simple facts. She stated that they do have a net metering program, but asked if Everlight comes back into their territory, they do not state that the