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Motion carried 3-0. <br /> 3.0 OPEN FORUM <br /> No one appeared for open forum. <br /> 4.0 POLICY&COMPLIANCE <br /> 4.1 Commission Policy Review—G.4d1—Customer Data Privacy <br /> Mr. Mauren presented the current Customer Data Privacy policy for review. He explained <br /> that this policy outlines ERMU's responsibility to keep customer information secure and <br /> confidential. No changes to the policy were recommended by staff or the Commission. <br /> Ms.Youngs provided clarification that customer data is not shared with third parties <br /> except as required by law or through formal data requests,which are reviewed for <br /> compliance. <br /> 4.2 Annual Strategic Plan Review <br /> Mr. Hanson presented updates to the strategic plan, which had been restructured at the <br /> June meeting as having a three-year window instead of five years for better predictability. <br /> Five initiatives for 2026-2027 were added to the seven initiatives remaining on the plan, <br /> the added items are: <br /> • Evaluation of new utility billing software offerings. <br /> • Assessment of IT/OT needs due to growth and new technologies. <br /> • Implementation of an outage management system. <br /> • Construction of the East substation. <br /> • Review of AppSuite-related processes,focusing on service order efficiency. <br /> Mr. Hanson explained that all initiatives on the plan align with ERMU's Mission, Vision, <br /> and Values. <br /> The Commission had no questions. <br /> 5.0 BUSINESS ACTION <br /> 5.1 Financial Report—June 2025 <br /> Ms. Karpinski presented the June 2025 financials which showed a combined electric and <br /> water net position increase of$994,000,which is a 4.1% margin. <br /> Elk River Municipal Utilities Commission Meeting Minutes <br /> August 12,2025 <br /> Page 2 <br />