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Motion carried 3-0. <br />3.0 OPEN FORUM <br />No one appeared for open forum. <br />4.0 POLICY & COMPLIANCE <br />4.1 Commission Policy Review — G.4d1— Customer Data Privacy <br />Mr. Mauren presented the current Customer Data Privacy policy for review. He explained <br />that this policy outlines ERMU's responsibility to keep customer information secure and <br />confidential. No changes to the policy were recommended by staff or the Commission. <br />Ms. Youngs provided clarification that customer data is not shared with third parties <br />except as required by law or through formal data requests, which are reviewed for <br />compliance. <br />4.2 Annual Strategic Plan Review <br />Mr. Hanson presented updates to the strategic plan, which had been restructured at the <br />June meeting as having a three-year window instead of five years for better predictability. <br />Five initiatives for 2026-2027 were added to the seven initiatives remaining on the plan, <br />the added items are: <br />• Evaluation of new utility billing software offerings. <br />• Assessment of IT/OT needs due to growth and new technologies. <br />• Implementation of an outage management system. <br />• Construction of the East substation. <br />• Review of AppSuite-related processes, focusing on service order efficiency. <br />Mr. Hanson explained that all initiatives on the plan align with ERMU's Mission, Vision, <br />and Values. <br />The Commission had no questions. <br />5.0 BUSINESS ACTION <br />5.1 Financial Report —June 2025 <br />Ms. Karpinski presented the June 2025 financials which showed a combined electric and <br />water net position increase of $994,000, which is a 4.1% margin. <br />Elk River Municipal Utilities Commission Meeting Minutes <br />August 12, 2025 <br />Page 2 <br />35 <br />