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II.3. Customer Average Interruption Duration Index <br />CAIDI is the average duration (in minutes) of an interruption experienced by customers during a <br />fil&de frame. <br />&nrrejrCL#1RI is a sustained interruption index, only outages lasting longer than <br />are included in the calculations. CAIDI is calculated by dividing the sum of all customer <br />minutes of interruption by the number of customers that experienced one or more <br />#viBrduptjuersadierQngtdmt-perapdr.iThi emetric re <br />(minutes of duration) during an outage. <br />Note that in the tables below, scheduled and unscheduled calculations include MEs. Also note <br />that wherever MEs are excluded, the exclusion is based on the APPA ME threshold for your <br />system. <br />ltaWEage CAIDI with and without MEs <br />In minutes <br />All <br />No MEs <br />Unscheduled <br />Scheduled <br />Your utility <br />118.93 <br />67.46 <br />118.93 <br />NULL <br />Utilities that use the eReliability Tracker <br />135.22 <br />92.4 <br />138.62 <br />153.96 <br />Utilities in your region <br />95.65 <br />83.74 <br />95.41 <br />105.79 <br />Utilities in your size class <br />1143.62 <br />86.471 <br />143.611 <br />157.41 <br />Tatbtei7ary CAIDI data from the eReliability Tracker <br />In minutes <br />All <br />No MEs <br />Unscheduled <br />Scheduled <br />Minimum <br />11.21 <br />11.21 <br />10.52 <br />7.82 <br />First Quartile <br />62.85 <br />51.38 <br />62.41 <br />61.8 <br />Median <br />93.56 <br />81.55 <br />93.94 <br />95.16 <br />Third Quartile <br />143.73 <br />110.8 <br />144.19 <br />162.66 <br />Maximum <br />1,923.68 <br />402.94 <br />2,012.24 <br />1,899.69 <br />182 <br />