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Chair Dietz questioned the need for the Committee if it has never been utilized. <br /> Mr. Hanson commented that he should have used the Dispute Resolution Committee in a <br /> recent issue involving a business owner and their Advanced Metering Infrastructure (AMI) <br /> water meter changeout but believed it was only intended for billing issues. <br /> Commissioner Westgaard asked if the Dispute Resolution Committee is limited to <br /> customer issues. <br /> Mr. Hanson clarified the language is currently for customer disputes and asked if there <br /> was interest in changing the language. <br /> The Commission chose not to make any changes at this time. <br /> Ms. Youngs added that while the Committee is in place for billing disputes, its lack of use <br /> reflects the organization's success in resolving issues with customers before dispute <br /> resolution becomes necessary. <br /> Commissioner Westgaard asked when names will be assigned to the committees. Mr. <br /> Mauren confirmed that it will take place in March. <br /> 5.0 BUSINESS ACTION <br /> 5.1 Financial Report—November 2024 <br /> Ms. Karpinski presented the November 2024 Financial Report, highlighting strong <br /> performance in both electric and water. She noted that the Energy Adjustment Clause <br /> from the Minnesota Municipal Power Association was slightly under the budgeted rate for <br /> the year. She also stated that increased connection fees and interest income from <br /> investments helped offset lower electric and water usage. <br /> There was discussion regarding revenue loss due to lack of water usage. <br /> Ms. Karpinski stated that budgeting for water is based on a multi-year average and noted <br /> that over$300K from the water tower lease will be recognized in December. <br /> Commissioner Westgaard requested clarification on the variance to the budget under <br /> Other Operating Expenses for both electric and water. <br /> Ms. Karpinski explained that the variance was due to a loss from the disposition of <br /> property related to AMI meters. <br /> Moved by Commissioner Westgaard and seconded by Commissioner Stewart to receive <br /> the November 2024 Financial Report. Motion carried 5-0. <br /> Elk River Municipal Utilities Commission Meeting Minutes <br /> January 14, 2025 <br /> Page 3 <br />