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AMI Introduction <br />Elk River Municipal Utilities (ERMU) is beginning a new era of service. The Advanced <br />Metering Infrastructure (AMI) project involves installing new electric and Water meters <br />throughout our entire service territory. The new equipment Will allow us to provide <br />improved service, operational efficiencies, and better billing information. <br />AMI Residential Electric Meter Installation <br />ERMU has begun installing AMI residential electric meters With the assistance of <br />Allegiant Utility Services. Prior to installation, technicians Will knock on your door. If there <br />is no answer Work Will proceed as long as the meter is accessible. Technicians Will leave <br />a door hanger indicating service Was either completed or additional steps are needed. <br />AMI Communications <br />With communication as one of our core values, ERMU Will provide customers With timely <br />updates primarily through our Website, social media, and newsletters. Additionally, our <br />customer service representatives are available to assist you with any questions you may <br />have during regular business hours (8:00 a.m. - 4:30 p.m) at 1Q3441.2020, <br />