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ERMU Q3 2024 Actual Survey <br />qq" We want to <br />hear <br />Elk Riverlr.-74�-� from you! <br />_Municipal Utilities <br />Al Elk Rrver Municipal Utilities (ERMU). a top priority lathe sa0afactlanof ourelecbk arM watertuatm�ers. <br />You have bcxvi rarvdomLy sHectsd to give IeetlDack. Your response is Im,--t— Mips us provide .—ph-1 <br />service arld vat -to you <br />rw, ran oaa romprere mA swvaro dine! 6o ro hop://:,.ray:.mrarkev-*eaah./a3/ERnKJQ— <br />w,rendu; QR reds rvtlh yoursmartphare: p, <br />Please return this survey by Tuesday, 13ctober 4, in the postage paid envelope. <br />a. First. please ,to your level of satkfaetlon wtlh ERMU In the foLlowing <br />areas::11 <br />Ina a oppopnme <br />wx; <br />CmY <br />eaRAk <br />npacy <br />eakal� <br />SayoAzO no <br />oakAeo Rssst'M1e.1 <br />fMsaf AeJ <br />KOY <br />0.ssa�M1ee <br />oagsaay <br />�sahhW <br />meease d doalg business wiln <br />ERMU <br />❑ <br />❑ <br />❑ ❑ <br />❑ <br />❑ <br />❑ <br />The kinbllily of the power. <br />water, and in., sremces you <br />rve hum ERMU <br />❑ <br />❑ <br />❑ ❑ <br />❑ <br />❑ <br />❑ <br />tlatoon <br />—hrohmenla0y, hlervRy <br />Ntonen <br />❑ <br />❑ <br />❑ ❑ <br />❑ <br />❑ <br />❑ <br />ERMUs etfciency rebate <br />programs <br />❑ <br />❑ <br />❑ ❑ <br />❑ <br />❑ <br />❑ <br />ERMU ass WRIY pmvkler overall <br />❑ <br />❑ <br />❑ ❑ <br />❑ <br />❑ <br />❑ <br />Wny tlitl you give Und...N.? <br />1 Mom Ukely h d that you wouldl roc—ndi ERMU as An electric and orator WUty, pmvkle+'? <br />Pleasedrele'.(notatall Bely) 0 1 2 3 4 5 6 7 8 9 10 (extremelylik*) <br />Why ddyw,give (his',.1,M? <br />Please see other side! <br />END OF Q3 2024 REPORT <br />3. Please rate ERMU'aeflerta b lte invWved M the community: <br />Pleasedreteanumber: QRw inwlvanatlj 1 2 3 4 5 6 7 8 9 10 (highhd.nienq <br />4Nsysymmmtunieatsdw8h ERMUIothepaslutt the? <br />❑Yw ❑No <br />If Yes how saks(iedwae You wain IM kneracex? <br />Pleasearcleanumber. (highlydseafefii 1 2 3 4 5 6 7 8 9 10 QsigI*. afied) <br />Why <br />did you give mis Wing? <br />QSMow world you Uke ERMUt-mtrvtunkatowfthyou?(Chwkt-P3I <br />❑ ERMU webslte O Social metle:(which do you use?) <br />❑ Cu— newsletter <br />❑ (neat newspaper ❑ Tezl fnol currenlfY avpiloble! <br />❑ Lxe cha[rnotcoirenRvoro.VOLNeI ❑ other. <br />15 <br />6_ Please Mle you level of aetls/actbn wllh ERMU atafF. <br />Please nmtea number Qowsahsfac6m) 1 2 3 4 5 6 7 8 9 10 (high satisfaction) <br />Wny tlitl you give mis Mlny? <br />7. Please rats ERNIV. value for the mousy. <br />Pi—omwanlanbar Qaw Mue) 1 2 3 4 5 6 7 8 9 10 Qigll lwkw) <br />Why did you give mis mllnq? <br />B. Please loll ua a 11M. about ymnat: <br />Age. ❑ 18-34 ❑ 35-49 ❑ 5M4 ❑ 65, <br />9. Would you Ilk, ERMU to contact you m9onli lg your commands In the survey] <br />Yes: ❑ No ❑ <br />Nvea. Please provide your name. emalland phone Inmfber. <br />Fnk last <br />Name Nana <br />Atl6gs Phaseh roar❑❑❑ - ❑❑❑ - ❑❑❑❑ <br />141 <br />