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Wage & Benefits Committee Discussion <br />Category Percent Sub-Category <br />2% <br />Current Standard <br />Sub% Goal Goal <br />Proposed UPMIC Changes <br />3% <br />Stretch <br />Goal Notes/Comments <br />Water Quality Standards <br />5 <br />Meet <br />Meet <br />Not Included <br />Requirements <br />Requirements <br />Lead and Copper quality <br />5 <br />90th percentile <br />90th percentile <br />95th percentile <br />0 positive <br />0 positive <br />Safety, Reliability <br />Bacteria Detection <br />5 <br />samples <br />samples <br />Not Included <br />and Quality of Utility <br />40 <br />CAIDI <br />5 <br /><120 Min <br /><120 Min <br /><100 <br />Services <br />SAIDI <br />5 <br /><90 Min <br /><60 Min <br /><40 <br />SAIFI <br />5 <br />< 0.5 <br /><0.4 <br /><0.3 <br />Line Loss <br />5 <br /><5% <br /><5% <br /><4% <br />Water Loss <br />5 <br /><12% <br /><12% <br /><10% <br />('Ir.ay. Cnernv ('hr.ine Drr.n rim <br />G <br />d <br />=Q0 A,9t <br />=Q0 AAt <br />145 AAt <br />PaFtinipatiO <br />Workforce <br />f2.&)20 <br />Employee Turnover <br />10 <br />< 7.5% <br />< 7.5% <br />< 6% <br />Development <br />Participation in Recommended and <br />10 <br />> 95% <br />95% <br />98% <br />Mandatory Trainings <br />rDc�---".n-i�-- - <br />4-9 <br />TaFget <br />> TaFget <br />FO/�ge4 <br />Financial.Goals <br />{2-&)20 <br />Margins/Net Profit <br />15 <br />> Budget <br />> Budget <br />>1.5%; <3.5% <br />Inventory Accuracy <br />5 <br />> 95% <br />>98% <br />>99% <br />Clean Energy Choice Program <br />5 <br />+30 net <br />+30 net <br />+40 net <br />Comm unications/C <br />Participation <br />10 <br />ustomer Service <br />Conservation Improvement Program <br />5 <br />New <br />>95% <br />>100% <br />Strategic Plan <br />10 <br />1 Dashboard Progress (Average) <br />10 <br />New <br />>50% <br />>75% <br />100 <br />100 <br />Lowered Standard Goal <br />Lowered Standard Goal <br />Moved to Communications/ <br />Customer Service <br />Deleted <br />Sub-% dropped from 20 to 15 <br />Raised Standard Goal <br />New <br />New <br />122 <br />