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Mr. Mauren discussed a recent partnership with the Elk River Police Department in which <br />Seargeant Zabee provided active workplace threat and de-escalation training for both field and <br />office staff. Mr. Mauren noted that this was a great opportunity and was well received by all <br />staff. <br />Chair Dietz requested a brief update on the AMI project. <br />Mr. Tietz reported that residential water meter installations are ongoing, with only 12 valve <br />repairs needed so far. Allegiant expects the installation to be completed within the next 4-5 <br />months. Additionally, ERMU received notice that 3,000 residential electric meters are <br />scheduled for delivery in October, which will be sufficient to initiate the electric meter <br />installation phase of the AMI project. <br />Chair Dietz asked if residential electric meter installation can be carried out during the winter <br />months. <br />Mr. Tietz confirmed they can. <br />Chair Dietz inquired about customer response to the AMI meter installations to this point. <br />Ms. Youngs has received positive feedback about the professionalism of the Allegiant staff but <br />noted there have been a few minor instances of technicians not paying attention to detail. <br />Commissioner Westgaard noted that during Night to Unite, water meter installation was a <br />popular topic. He stated customers did not have complaints but rather questions on what to <br />do when a technician came to their home but couldn't change out the meter due to its <br />challenging location. <br />Ms. Youngs stated ERMU staff have been assisting Allegiant with the challenging meters and if <br />customers have questions, they can always call ERMU. <br />Mr. Hanson reiterated that Allegiant makes the first attempt to change the meter but if they <br />cannot complete the work safely or expeditiously, they turn it back to ERMU staff to complete <br />the work. <br />6.2 City Council Update <br />Commissioner Westgaard provided a City Council update. <br />6.3 Future Planning <br />Chair Dietz announced the following: <br />a. Regular Commission Meeting — September 10, 2024 <br />b. Quorum — MMUA Summer Conference, August 19-21, 2024 — Fargo/Moorhead <br />Elk River Municipal Utilities Commission Meeting Minutes <br />August 13, 2024 <br />Page 8 <br />.• <br />