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Elk River <br />ti� <br />Municipal Utilities <br />DATE <br />Full Name or Current Resident <br />Physical Address <br />City State Zip <br />Dear Full Name or Current Resident, <br />Alleigiane <br />urrti rY SERVIces <br />Scan me with <br />a smart phone <br />■ <br />appointment code <br />16va2 l <br />Elk River Municipal Utilities is performing an upgrade to its water metersystem. Our records indicate your home <br />has a water meter that will need to be exchanged. <br />Elk River Municipal Utilities has chosen Allegiant Utility Services as its authorized contractor to perform your <br />water meter replacement. This upgrade will be completed at no cost to you. Your water service will be <br />interrupted with installation taking approximately 15-30 minutes. <br />To complete this installation, we will need access to the water meterat your property. Someone over the age of <br />18 must be present during the installation. Appointments will be offered from 8:00 a.m. to 6:00 p.m., Monday <br />through Thursday, and Friday from 8:00 a.m. to 4:00 p.m. <br />Please contact Allegiant Utility Services using the following methods to schedule an appointment: <br />1. ONLINE: Scan the QR Code above with a smart phone or go to a PC web browser and type: <br />https://erm-w.peakscheduler.com/ and enter your appointment code 221z5va2h <br />2. EMAIL: appointments@allegiant-us.com <br />a. Include: Your name, phone number, city, appointment code, and two (2) options for preferred <br />day and time for your appointment. <br />3. PHONE: <br />a. Land Line Phone (toll -free number): 1.866.925.8048 Monday -Friday 8:00 a.m. — 5:00 p.m. (CST) <br />b. Cell Phone (toll -free number): 866.925.8048 Monday -Friday from 8:00 a.m. — 5:00 p.m. (CST) <br />Allegiant Utility Services has a 24-hour answering service. Should you call after 5 p.m. CST, please leave your <br />information with the answering team. Be sure to leave the best contact number and time for Allegiant to call <br />and our project staff will reach out to you to finalize the appointment. <br />If you have any questions regarding the Elk River Municipal Utilities water meter upgrade, please contact Elk <br />River Municipal Utilities at 763.441.2020. <br />We thank you for your cooperation and we appreciate your prompt response. <br />Sincerely, <br />Elk River Municipal Utilities <br />213 <br />