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ComDletion of AMI / NISC Module Integration <br />The Advanced Metering Infrastructure (AMI) project will provide end -of -life replacement of <br />our existing Automated Meter Reading system with the latest AMI technology in our service <br />territory. In addition to the replacement of infrastructure, AMI technology offers ERMU <br />access to National Information Solutions Cooperative (NISC) modules such as Meter Data <br />Management System (MDMS) and SmartHub. AMI will provide improved service, <br />operational efficiencies, and better billing information for our customers. <br />During 2023, the two project leads made up of the administrations director and the <br />technical services superintendent created an AMI implementation team that included <br />subject matter experts across ERMU to evaluate and finalize the SENSUS AMI Master <br />Service Agreement with Core & Main. <br />Once the AMI system was selected, the AMI implementation team began the next step of <br />the integration process by holding weekly meetings with NISC project managers to take a <br />deep dive review of current processes. These weekly meetings allow the subject matter <br />experts the time and space to discuss, test, and work through the logistics of implementing <br />an AMI system while tying the new AMI system to our current NISC billing software. A <br />subset of the team provided analysis of AMI installation vendors and selected Allegiant <br />Utility Services, LLC to provide meter installation services for water and electric meters. <br />A huge part of a successful implementation includes frequent and accurate communication <br />both to our internal and external customers. Part of the communication process was to <br />create a FAQ AMI project page on our website for customers to find the most up to date <br />information. In addition, at the request of the Commission, a presentation was provided to <br />the City Council in October, outlining AMI and its benefits to the community and ERMU. <br />The AMI implementation process has been a long journey, but well worth the wait as we <br />build the foundation for future programs and services for our valued customers. <br />• Mosaic Utilization — Research updates in Mosaic and find ways to utilize its resources <br />We are currently using Mosaic on an as needed basis. With the implementation of MDMS <br />and AMI, there will continue to be more data available to utilize reporting from Mosaic. We <br />would still like to create some useful dashboards for some users to be able to have quick <br />information available to them. <br />Network Communications Plan <br />Staff has been working to transition from radio to fiber communications and on supporting <br />the growth of future facilities. We have coordinated with city staff to plan for expansion to <br />support three wells and two water towers on the east half of Elk River. We have also been <br />working with multiple vendors to design the best network for switching redundancies to <br />allow for the uptime requirements of our operational technology. Installation of fiber is <br />beginning this spring and is a multi -year process to install laterals to all identified sites. <br />Page 2of2 <br />125 <br />