5.3 ERMUSR 02-13-2024 - Laserfiche WebLink

Home Browse Search

��i Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Mark Hanson — General Manager MEETING DATE: AGENDA ITEM NUMBER: February 13, 2024 5.3 SUBJECT: Strategic Plan and 2023 Annual Business Plan Results ACTION REQUESTED: Discussion on the effectiveness of the Strategic Plan and the Annual Business Plan as organizational health assessment tools; discussion on progress toward organizational goals. BACKGROUND: In August 2017, the Commission adopted a comprehensive manual of governance policies based on the Carver Model of governance. Included in those governance policies is Governance Policy G.2c Agenda Planning. This policy notes that in the first quarter "The Commission and Management will review ERMU's current Strategic Plan along with the results of the Annual Business Plan for the preceding fiscal year." This annual review was confirmed and scheduled through the Commission's adoption of the 2024 Governance Agenda. DISCUSSION: The Strategic Plan consists of Governance Policies G.1c-g. These policies are summarized in the attached planning themes handout. The Strategic Plan also includes a dashboard of initiatives, a management tool to track project preparation for budget consideration, oversee implemented projects, track initiative prioritization, and manage overall productivity and resource utilization. The Strategic Plan establishes long-term goals and provides a roadmap to get there. The Annual Business Plan consists of the budget and the schedule of rates. It is a tool used to measure organizational performance, analyze risks, and provide actionable information. It provides short-term data for evaluating potential adjustments as an organization moves toward the long-term goals established by its strategic plan. Review of the 2023 Strategic Plan: All policies, decisions, initiatives, and tasks should be in direct line with ERMU's Mission. All planning is conducted through a process which categorizes initiatives under commission - adopted planning themes aligned with our mission, vision, fundamentals, and values. This framework clearly defines how ERMU is expected to operate. As an all -encompassing, multi -year plan, not every initiative will be completed each year. Some initiatives are simply too large and complex to complete in a year. Others were put on hold so Page 1of2 120