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The Opportunity <br />Delaware North Sportservice is hiring a seasonal Concessions Supervisor to join our team at Allianz <br />Field in Saint Paul, Minnesota. As a Concessions Supervisor, you will be responsible for leading the <br />team to provide prompt, professional service to guests. <br />This is a seasonal position that will start in March and end in October with the possibility of <br />extended employment depending on business needs. <br />Pay <br />$18.50 / hour <br />Responsibilities <br />■ Assign duties to scheduled staff. <br />■ Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, <br />and cashier duties when necessary. <br />■ Investigate and resolve complaints regarding food quality, service, or accommodations. <br />■ Review work procedures and operational problems to determine ways to improve service, <br />performance, or safety. <br />■ Assist Concessions Manager with staff training and compliance. <br />■ Monitor daily and hourly cleaning. <br />■ Manage labor and profit loss. <br />■ Ensure associates are kept informed of any changes in policies or events. <br />■ Other duties as assigned. <br />(qualifications <br />■ Must be at least 18 years old. <br />■ Previous experience working in food and beverage required. <br />■ Previous supervisory experience preferred. <br />■ Able to work a flexible schedule including nights, weekends and holidays. <br />• Must be self -motivated, able to work without direct supervision, and eager to be challenged <br />and initiate projects and opportunities. <br />■ Must be able to implement rules and direct staff. <br />■ Excellent communication skills, written and verbal. <br />■ Excellent customer service and employee relations skills. <br />■ A true desire to satisfy the needs of others in a fast -paced environment. <br />■ Able to work nights, weekends, and holidays. <br />Physical Requirements <br />■ Standing and walking for the entire length of shift. <br />Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting. <br />• Ability to lift/carry up to 30 lbs. <br />■ Pushing and pulling occasionally, to move equipment, stock, mops, and brooms. <br />■ Exposed to outdoors and variable temperatures. <br />