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AMI Introduction <br />Elk River Municipal Utilities (ERMU) is about to begin a new era of service. The Advanced <br />Metering Infrastructure (AMI) project Will involve installing new electric and Water meters <br />throughout our entire service territory. The new equipment Will allow us to provide <br />improved service, operational efficiencies, and better billing information. <br />AMI Installation <br />ERMU Will begin installing the new smart meters in spring of 2024. Due to the unique <br />features of each type of installation, they Will be installed by neighborhood With the <br />assistance of a third party vendor. An installation map can be viewed using the OR code <br />or by visiting ERMUMN.COM. <br />AMI Communications <br />With communication as one of our core values, ERMU Will provide customers With timely <br />updates primarily through our Website, social media, and newsletters. Additionally, our <br />customer service representatives are available to assist you With any questions you may <br />have during regular business hours (8:00 a.m. - 4:30 p.m.) at 1r33441.2020. <br />