Laserfiche WebLink
ERMU Q3 2023 Actual Survey <br />We want to hear <br />""P--, U','. from you! <br />At Elk Rher Municipal UtiUties IERMU), a tap pdw" is1M satbfxtian of our elecbicmd wetwcustamers. <br />You have been randomly selected to give feedback Your response is Impodant and helps us provide exceptional <br />service aril value to you <br />n oW —plete this survey oaliaet Go to http://surveys.gmarketaM .mm/,3/ER Ug323 <br />,v this 011 [ode with your-1ph— ❑. <br />Please return this survey by Thursday, October 19. in the postage paid envelope. <br />v rind. please rate your level of satisfaction with ERMU in the following areas: anxkmeappropiate bow <br />CampkWy <br />$B45rM <br />Nmh <br />eaesfae <br />Sareahei <br />SwsM1ee <br />Sa'afeew, <br />M sfiee <br />SaieMai <br />bsseu9'eE <br />Mmtly <br />Oasaezfiaf <br />Cugydey <br />WseesfiM <br />Theease of tloing buvness with <br />ERMU <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />The —binty of the power <br />. and other cervices you <br />rve from ERMU <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />EaMorrU'sNM6to be <br />' nwrrGUY fderdly <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />ERMUsefficiency rebate <br />programs <br />11 <br />❑ <br />❑ <br />❑ <br />D <br />El <br />❑ <br />ERMU pa At" provideravea8 <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />❑ <br />why did you give 0wse ra[vgs? <br />2. How likely is it that you would recommend ERMU as an electric and water utility provider? <br />Pope cimb:(mldYlike!/) 0 1 2 3 4 5 6 7 8 9 10 (pLeply") <br />Why did yw give this r UN? <br />Please see other side! <br />END OF Q3 2023 REPORT <br />34 <br />3. Please rate ERMU's efforts to t>e involvetl in the community: <br />Pleesecircleanumber. (IaeknoNwnvt) 1 2 3 4 5 6 7 8 9 10 (high involvemenp <br />4. Have you communkated with ERMU in the past a months? <br />❑ Y. ❑ No <br />Nres.law:adaNea were yav wim [ne irdera[don? <br />Measecircleanumber (highlyda NOW 1 2 3 4 5 6 7 8 9 10 (hig*.Il hetl, <br />Vft did you give this ratirg? <br />5. How would you like ERMU to communicate with you? (check top 3) <br />❑ ERMUwebdte ❑ Soclalrretlia(which do you-1 <br />❑ CUAOmer newsletter <br />❑ Local newspaper ❑ 7e#ywy ,sntlYovuAade) <br />❑ uve chazymtcurmndya�wwer ❑ array <br />6. Please ate your level of satsfaclion with ERMU staff: <br />pleasecircleanumber (Iva sehbckcn) 1 2 3 4 5 6 7 8 9 10 P*seximAnn) <br />Why - you give this r Airg? <br />7. Please ate MMU's value for the money <br />Pleaseckcleanumber. (l ,Aoe) 1 2 3 4 5 6 7 8 9 10 W.W) <br />Why did you give Nis ratirg? <br />8. Please tell us a little about yourself. <br />As.: ❑ 19-M ❑ 3549 ❑ 50-64 ❑ 65a <br />9. Would you Uke PJMU to contact you regaweng your comments In the survey? <br />Yes: ❑ No: ❑ <br />ffye¢, please pmvitleywr name, errwland phone number'. <br />Punt Led <br />Name Nerre <br />Email ❑❑❑ - ❑❑❑ - ❑❑❑❑ <br />nadreaa Phone Nance <br />123 <br />