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Data Collection <br />The Q1 2023 survey included 1,250 mailed surveys to ERMU customers and 1,250 emailed surveys to <br />ERMU customers. Both mail and email surveys were sent on March 10, 2023, and data collection was <br />closed on April 10, 2023. 94 mail responses were received, and 188 email responses were received. In <br />total, 282 responses were received (mail and email), at an overall 11.3% response rate (and are <br />statistically valid at a 95% confidence level to within +/- 5.8%). This is considered a slightly above <br />average response rate for this type of survey. Data collection is summarized below: <br />Medium Sent Returned Response rate <br />Email 1250 188 15.0% <br />Mail 1250 94 7.5% <br />Total 2500 282 11.3% <br />3 <br />93 <br />