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HOMETOWN PRIDE <br />I'm excited to be writing my first year -in -review letter as ERMU's new General Manager. I <br />joined ERMU last July, just after the Sherburne County Fair parade, after nearly 30 years <br />of public service in the military and public works fields. I was immediately impressed <br />by how many of our staff volunteered to march in the parade. I knew I was joining <br />an organization that was excited to get out into the community, but I was pleasantly <br />surprised by how much our staff enjoyed getting involved. In the last six months of 2022, <br />ERMU has participated in the Summer Safety Camp at Fire Station #2, Day of the Dozers, <br />Downtown Elk River Trick -or -Treat, and mock interviews at the high school, just to name <br />a few (check out the back cover for lots of fun photos). <br />As a publicly -owned company, I believe it's incredibly important that we are out in the community we serve. After <br />all, we are YOUR utility company. ERMU is here to provide hometown services, build on hometown strengths, anc <br />offer hometown solutions to meet your utility needs. Our mission is to provide our customers with safe, reliable, <br />and cost-effective utility services in an environmentally responsible manner. Our goal, however, is to accomplish <br />our mission by truly serving our customers through effective community outreach, focused public education, <br />and transparent multimedia communication. To that end, please let us know how we can better serve you in our <br />operational, outreach, or customer service efforts. <br />Lastly, in 2023 we'll be hosting an open house at our new Field Services Building. More information is forthcoming, <br />but we're excited to see you there! <br />- Marl? Hanson, General Manager <br />In the fall of 2022, after over a year of construction, crews moved into our new Field Services Building. <br />The expansion and upgrade to ERMU's field services facility near the Lake Orono Dam is designed to improve <br />operations, allowing us to better serve the community. ERMU took advantage of what experts called a 50-year low <br />in bonding interest rates to accommodate the much -needed growth. The new facility will offer secure storage for <br />ERMU vehicles and materials, improving their longevity and reducing replacement costs. <br />October 2020 <br />206 <br />November 2022 <br />