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....... ............ ............ ow'�N' <br />I'm excited to be writing my first year -in -review letter as ERMU's new General Manager. I <br />joined ERMU last July, just after the Sherburne County Fair parade, after nearly 30 years <br />of public service in the military and public works fields. I was immediately impressed <br />byhow many ofour staff volunteered tomarch inthe parade. | knew |vvasjoining <br />an organization that was excited to get out into the community, but I was pleasantly <br />surprised byhow much our staff enjoyed getting involved. |nthe last six months of2822. <br />EAMUhas participated inthe Summer Safety Camp atFire Station#2' Day ofthe Dozers, <br />Downtown Elk River Trick-o/-TreeLand mock interviews atthe high schooLjusttoname <br />afew (check out the back cover for tots offun photoo> <br />As apublicly-owned company, |believe it's incredibly important that we are out inthe community we serve. After <br />all, vveare YOUR utility company. EAMUishere to providehometown services, build onhometown strengths, and <br />offer hometown solutions to meet your utility needs. Our mission into provide our customers with safe, n*Uabie, <br />and cost-effective utility services in an environmentally responsible manner. Our goal, however, is to accomplish <br />our mission by truly serving our customers through effective community outreach, focused public education, <br />and transparent multimedia communication. To that end, please let us know how we can better serve you in our <br />operational, outreach, orcustomer service efforts. <br />Lastly, in 2823 vve'Ube hosting an open house at our new Field Services Building. More information is forthcoming, <br />but we're excited to see you there! <br />Mort? Hanson, General Manager <br />In the fall of 2022, after over a year of construction, crews moved into our new Field Services Building, <br />Theexpansionandupg/adetoEAMU'shekJsen/icesfaciUb/nea/theLakeO/VnVDam isdesigned tVimprove <br />operations, allowing us to better serve the community, ERMU took advantage of what experts called a 50-year low <br />in bonding interest rates toaccommodate the much -needed grovv h The new facility will offer secure storage for <br />EAMU vehicles and noateriais, improving their longevity and reducing replacement costs. <br />DctoberJ00 <br />ON <br />NnvembmJ02J <br />