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MEMORANDUM OF UNDERSTANDING <br />REGARDING CUSTOMER SERVICE & BILLING SERVICES BETWEEN THE CITY <br />OF ELK RIVER AND ELK RIVER MUNICIPAL UTILITIES <br />FEBRUARY 21, 2023 <br />This Memorandum of Understanding (MOU) is entered into this 215` dayT of FebruaryT 2023, byT and <br />between the CityT of Elk River ("Cit�'), and the Elk River Municipal Utilities ("ERMU"). <br />WHEREAS, the CityT recognizes ERMU possesses the capabilityT to provide customer service and <br />billing services as specified below; and, <br />WHEREAS, the Cit�T desires to obtain said services as specified herein; and, <br />WHEREAS, the ERIVIU has agreed to perform said services for the Cit�T in accordance �vith this <br />MOU. <br />NOW, THEREFORE, in consideration of the above and of the mutual promises and other good <br />and valuable considerations set forth below, the Cit�T and the ERMU enter this MOU and agree as <br />follo`vs: <br />ARTICLE I - SERVICES <br />ERIVIU agrees to undertake and complete customer service and billing services as provided in <br />Exhibit A ("Ser�rices"). <br />ARTICLE II - COMPENSATION AND METHOD OF PAYMENT <br />In consideYation of the satisfactoryr performance and deliveryr of the Services, the Cityr shall pay <br />ERMU at the rate specified in the Exhibit A. <br />All invoices shall be submitted monthly for the prior month's activit�r and within 30 calendar da�Ts <br />after the completion and acceptance of the Services provided by the ERIVIU. Invoices shall include <br />the following information: <br />1. Invoice date <br />2. Line item of customer service/billing charges provided for the follo`ving accounts: <br />a. Garbage & RecyTcling Billing Charges <br />b. SeweY Billing ChaYges <br />c. Stormwater Billing Charges <br />d. Penalties Collected <br />e. LaboY Office Billable <br />£ Garbage Office Billable <br />g. Stormwater Office Billable <br />h. Total Amount Due <br />Pa�Tments to ERIVIU for each deliverable shall be made as soon as possible after the acceptance of <br />the deliverable and after receipt of a proper invoice. There will be no charges for past due pa�Tment <br />of invoices. <br />COER — ERMU. Customer Service and Billing Services MOU 2023-2026 <br />1 � I� � �. <br />