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5.3a ERMUSR 02-14-2023
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5.3a ERMUSR 02-14-2023
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Last modified
10/6/2023 4:32:50 PM
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2/14/2023 11:02:30 AM
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City Government
type
ERMUSR
date
2/14/2023
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OUR <br />MISSION <br />To provide our customers with safe, reliable, <br />cost-effective and quality long-term electric <br />and water utility services. To communicate <br />and educate our customers in the use of <br />utility services, programs, policies and <br />future plans. These products and services <br />will be provided in an environmentally and <br />financially responsible manner. <br />OUR <br />VISION <br />Provide exceptional services and <br />value to those we serve. <br />OUR <br />FUNDAMENTALS <br />Safety, Reliability and Quality of Utility Services. <br />Customer Service and Employee Development. <br />Competitive Rates, and Financial and <br />Organizational Health. <br />OUR <br />VALUES <br />isINTEGRITY <br />Honest, accountable and <br />united in all that We do. <br />............................................................................... <br />QUALITY <br />© Services that reflect excellence, <br />dependability and expertise. <br />............................................................................... <br />0®COMMUNICATION <br />Respectful and engaged interactions <br />that are timely and clear. <br />00 <br />SAFETY <br />A culture that protects our <br />customers, employees, and assets. <br />............................................................................... <br />r COMPETITIVE <br />Provide the best value for the <br />services we deliver. <br />
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