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��i <br />Elk River <br />Municipal Utilities <br />COMMISSION POLICY <br />Section: <br />Governance <br />Category: <br />Delegation to Management Policies <br />Policy Reference: <br />Policy Title: <br />G.4j3 <br />Customer Deposits <br />1.0 POLICY <br />To minimize the exposure of bad debt expense for ERMU and its rate payers, which helps keep <br />rates from unfairly increasing for those customers who do pay their bills, customer accounts may <br />be subject to a deposit. <br />2.0 DEPOSIT REQUIRED <br />All residential, commercial, and industrial customers of ERMU will be required to submit a <br />deposit in the acceptable form set forth below subject to the exceptions set forth below. In <br />addition, existing customers who have been disconnected or previous customers who have had <br />their account sent to collections by ERMU for non-payment of amounts due shall be required to <br />submit a deposit in addition to all amounts owed before service will be reconnected. Existing <br />customers who are establishing a new account or adding an additional account are also subject to <br />the deposit policy. Failure to submit the required deposit at the time of application for <br />commercial accounts, or when due for residential accounts, shall be cause for ERMU to <br />immediately terminate service. <br />3.0 AMOUNT OF DEPOSIT <br />A. Residential Customers <br />The amount to be deposited for residential services shall be: <br />• $100 for apartments <br />• $100 for water and sewer service <br />• $150 for electric service <br />• $250 for all services. <br />Page 1 of 3 <br />51 <br />