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ERMU Commission Policy Manual Table of Contents <br />______________________________________________________________________________ <br />Delegation to Management Policies <br />G.4 Corporate Limitations <br />G.4a Succession of Leadership <br />G.4b Information and Support to the Commission <br />G.4c Strategic and Business Planning <br />G.4d Customer Interests <br />G.4d1 Customer Data Privacy <br />G.4e Core Customer Services <br /> G.4e1 Customer Accounts <br /> G.4e2 Electric Services <br /> G.4e3 Water Services <br />G.4f Employee Interests <br />G.4f1 Employee Handbook <br />G.4f2 Controlled Substances <br />G.4g Organization, Staffing, and Compensation <br />G.4g1 Performance Metrics and Incentive Compensation <br />G.4g1a Performance Metrics and Incentive Compensation Policy Score Card <br />G.4h Financial Planning and Budgeting <br />G.4i Financial Condition and Transactions <br />G.4i1 Investments <br />G.4i2 Financial Reserves <br />G.4i3 Debt Issuance and Payment <br />G.4i4 Procurement <br />G.4i6 Public Purpose Expenditures <br />G.4j Cost Allocation and Recovery <br />G.4j1 Rates and Charges for Electric Service <br />G.4j2 Rates and Charges for Water Service <br />G.4j3 Customer Deposits <br />G.4k MMPA Relationship, Representative and Governance <br />G.4l Protection of Assets <br />G.4l1 Use and Disposal of Utility Property <br />G.4l3 Mobile Device Guidelines <br />G.4m Corporate Risk Management <br />G.4n Legal and Regulatory Compliance <br />G.4o Environmental Stewardship <br />G.4o1 Water Use Restrictions <br />G.4p External Communications <br />G.4q Community Involvement <br />G.4r Mutual Aid <br /> <br />Results Policies <br />G.5 Goals and Results <br />______________________________________________________________________________ <br />Page 2 of 2 <br />42 <br /> <br />