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<br />Performance Measures & Goals for 2023 <br />Division:FTCENTER <br />Completed by:Tim Dalton <br />Date: <br />Performance Measure2020 Actual2021 Actual2022 Estimated2022 YTD2023 Projected <br />Ice Hours: <br /> Hours Sold 1,1042,6803,0001,3063,200 <br /> Total Hours Utilized2,8013,7614,0001,8934,200 <br />Turf Hours: <br /> Hours Sold2124351,3006071,300 <br /> Total Hours Utilized2128221,5008981,500 <br />Meeting Room Hours: <br /> Hours Sold01571,00060500 <br /> Total Hours Utilized1531,5131,5009791,800 <br />Division GoalGoal Objective/Task <br />Work with Communications Dept. to develop and implement marketing that <br />Market the facility as a destination <br />showcases the features of the facility. Develop and attract non-ice events. <br />Facilitate Marking Strategy that will drive customers to rent space and book large <br />Increase room and event rentals <br />events on the FTCENTER <br />Identify specific programs and revenue streams to increase participation and <br />Increase facility revenue <br />customer base of the facility. <br />Develop new facility programing opportunities to increase facility usership and <br />Develop facility programing <br />promote exposure of the facility amenities to our community and increase revenue. <br />Evaluate the needs of the facility for maintenance protocols and establish staffing <br />Update facility maintenance plan <br />levels that will support facility mission and goals. <br />