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Roughly half of the 130 respondents said they would continue the protections for the length of <br />the peacetime emergency as well. But at least a dozen of them signaled in their filings that they <br />would extend them only until specific dates. <br />Nearly a third, meanwhile, did not specifically say in their filings how long they would extend <br />the protections. Many of the filings used boilerplate language, some of which contained no <br />mention of dates or timetables. <br />Thirty miles northwest of Minneapolis in the city of Elk River, the municipal utility recently and <br />briefly disconnected service to several of its customers, though city interim utility <br />manager Theresa Slominski could not immediately say how many. All were in arrears before the <br />peacetime emergency was declared, she said, and did not respond to repeated attempts at contact. <br />She said the city would not disconnect a customer facing financial difficulties related to the <br />pandemic. <br />"We would not be impacting anybody who is struggling under those circumstances. We have <br />people who have not paid us since the winter," Slominski said. <br />Other local-level utility officials interviewed for this story said much the same thing. Service <br />disconnections, they say, are a last-resort option for uncommunicative customers with long- <br />outstanding balances who, in some cases, did not even sign up for repayment plans. <br />Disconnections themselves are often brief, they say, and serve mostly as a way to get <br />uncooperative customers to pay at least some of what they owe. In the south-central city of <br />Windom, whose municipal utility ended consumer protections in June, city administrator Steve <br />Nasby said there's "a long process before we would ever get to disconnect." <br />"And that's essentially if the customer makes no effort. That’s the worst-case scenario," he said. <br />But regardless of whether an individual's financial problems stem from the pandemic, said Annie <br />Levenson-Falk, executive director of the advocacy non-profit Citizens Utility Board of <br />Minnesota, the state is still under an emergency declaration. Citizens are still being encouraged <br />to stay at home as much as possible, she said, and to practice social distancing when venturing <br />outside. <br />Some Minnesotans may not have returned to the workplace, she added, for fear of being exposed <br />to COVID-19 or in order to care for family. <br />"So that means people need to be able to eat at home and have running water...it's still even more <br />important than under normal circumstances that people have utility service," she said. <br />The impending loss of the extra $600 in federal unemployment benefits, meanwhile, threatens to <br />further pressure bill payers. The program furnishing the extra $600 ends this week, and Congress <br />has yet to agree on whether to replace or reduce it. <br />92 <br /> <br />