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Performance Measures & Goals for 2023 <br />Division:Information Technology <br />Completed by:Seth Calvin <br />Performance Measure2020 Actual2021 Actual2022 Estimated2022 YTD2023 Projected <br />Physical Servers1011111314 <br />Virtual Servers4444464545 <br />Computers264267270225230 <br />Desk Phones300305305242247 <br />Cell Phones78808197100 <br />Data Cards5353533235 <br />Security Cameras125140155151155 <br />Wireless Access Points4244455050 <br />Support Tickets967908850794850 <br />Division GoalGoal Objective/Task <br />Improve security processesSecure our data and systems against malicious intent. <br />Maintain network reliabilityTrained staff, updated systems, system redundancy <br />Ensure network security/recoveryPolicy updates, business continuity, disaster recovery, incident response <br />Create staff efficiencies through technology and Research and implement new technology and systems to meet service needs. <br />improve customer/user experienceMigrate files to the cloud. <br />