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�� <br />��.- <br />� <br />. " � <br />� •���� <br />BUDGET BILLING <br />PROGRAM AVAILABLE <br />Signing up for ERMU's Budget <br />Billing program gives customers <br />the comfort of knovving hovv <br />much their bill v�✓ill be for each of <br />the next 12 months, even during <br />high usage periods like summer <br />and vvinter �r✓hen customers <br />usually see peaks caused by <br />cooling and heating. <br />If you are thinking about joining <br />the Budget Billing program, <br />don't hesitate to call the ERMU <br />office. Our customer service <br />department is happy to provide <br />details about the program and <br />an estimate. <br />�.- ,� ; � <br />� � � <br />��++� - - - �_, <br />� Pp904CTN0.e�s. �` <br />MOVING OUT? <br />Customers �r✓ho are moving <br />should contact ERMU to have <br />their account properly processed <br />and closed or transferred to their <br />nev�✓ address if it is v�✓ithin our <br />service area. <br />By confirming your stop service <br />date and providing your nevv <br />address, you can be sure that you <br />v�✓on't be leaving an unpaid bill <br />or be stuck paying for the next <br />resident's usage. <br />ERMU Receives National Avciard for Reliability <br />ERMU has been nationaL�y recognized �r✓ith the <br />Certificate of Excellence in Reliability for 2021 by <br />the American Public Po�r✓er Association (APPA) for <br />dependable electric service, based on data collected <br />from over 500 public po�r✓er utilities. <br />C�FtiIFICATE <br />4FEXCELLENCE <br />IN RELIABILITY <br />€lk Ri M ipal Ut Lt <br />ERMU �r✓as one of 199 eLectric utilities that earned this <br />distinction �r✓ith an outage time of only 18.88 minutes ���°� � r�.'° �° `°'�' ".," ����' <br />averaged out over our 13,038 customers, While the ""`°' <br />Mm�,...o.. � <br />� __..._.,.. __ . . <br />national average is 136 minutes. "It's encouraging to ...°"..'°. <br />_...._�,..._.... � _.w._ �i <br />see—once again—that public povcier's track record for <br />providing highly reliable service is backed up by the <br />data," said APPA Vice President of Operations and TechnicaL Services ALex Hofmann. "These <br />communities shouLd be proud of their local po�r✓er providers and appreciate the hard �r✓ork that <br />goes into earning this recognition:' <br />ERMU's dedicated employees are focused on carrying this standard of performance into 2022 <br />and supporting our vision to provide exceptional services and value to customers. <br />Schmertman Named Tom Bovitz Scholarship Winner <br />� <br />I <br />¢ �. <br />� '::,:;, .a <br />, � <br />��`� <br />� <br />� �,�`. <br />� <br />ERMU is proud to announce that Brock Schmertman is the <br />recipient of the 2022 Tom Bovitz MemoriaL SchoLarship, <br />a�r✓arded in partnership With the Minnesota Municipal Utilities <br />Association. Brock, a senior at Elk River High School, v�✓rote <br />a thoughtful and �r✓ell-researched essay on the importance <br />of municipal utilities, �r✓hich vvas selected as ERMU's local <br />v�✓inner. He then v�✓ent on to place fourth in a very strong <br />stateWide competition, earning a tota� of $1,000 to�r✓ard his <br />post-secondary education! His essay, "Municipal Utilities: <br />Good For All of Us" can be found on our vvebsite. <br />Tvcio Great Ways to Save <br />HVAC Rebates: Did you kno�r✓ that over half of the <br />energy used in your home goes to heating and <br />cooling? When the time comes to update your HVAC <br />equipment, ERMU makes the smart choice an easy <br />one. Residential customers can receive rebates <br />tovvard the purchase of energy efficient HVAC <br />equipment and enjoy reduced energy costs for years <br />to come. Welcome to your comfort zone! Learn more <br />in the Programs and Rebates section of our�r✓ebsite. <br />J `� <br />a'i�l ., . <br />��_.� � <br />. ��— <br />�' <br />��� �� <br />� � <br />Wi-Fi Thermostat Rebate: A Wi-Fi thermostat offers <br />temperature control, in-depth reporting, alerts, and energy savings all at the touch of a <br />button. ERMU ofFers a$40 rebate to residential electric customers for a Wi-Fi-compatible <br />thermostat. Connect to comfort today! Visit our vciebsite for more information. <br />WE WELCOME YOUR QUESTIONS AND COMMENTS: ERMUMN.COM I 763.441.2020 <br />96 <br />