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Detailed Findings <br /> <br />Satisfaction Indicators <br />Reliability of ERMUEase of doing business with ERMU <br />satisfaction measures, at 6.0 out of a possible 1 to 7 score, where 7 is completely satisfied. A close <br />second was satisfaction with ERMU overall, at 6.9. These are high scores. The lowest satisfaction <br /> <br /> <br />The factors measured were: <br />1.Ease of doing business with ERMU <br />2.Reliability of the power, water and other services you receive from ERMU <br />3.efforts to be environmentally friendly <br />4. <br />5.ERMU as my utility provider overall <br /> <br />The graph below shows the values for Q1 2022. <br /> <br />Satisfaction with ERMU <br />(1 is completely dissatisfied; 7 is completely satisfied) <br />Q1, 2022 <br />The ease of doing business with ERMU <br />6.0 <br />The reliability of the power, water and other services <br />6.0 <br />ERMU's efforts to be environmentally friendly <br />5.7 <br />ERMU's efficiency rebate programs <br />5.4 <br />ERMU as my utility provider overall <br />5.9 <br />Q1, 2022 <br /> <br /> <br />5 <br /> <br />98 <br />