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ERMU Commission PolicyManual Table of Contents <br />______________________________________________________________________________ <br />Delegation to Management Policies <br />G.4Corporate Limitations <br />G.4aSuccession of Leadership <br />G.4bInformation and Support to the Commission <br />G.4cStrategic and Business Planning <br />G.4dCustomerInterests <br />G.4d1Customer Data Privacy <br />G.4eCore Customer Services <br />G.4e1Customer Accounts <br />G.4e2Electric Services <br />G.4e3Water Services <br />G.4f Employee Interests <br />G.4f1Employee Handbook <br />G.4f2Controlled Substances <br />G.4gOrganization, Staffing, and Compensation <br />G.4g1Performance Metrics and IncentiveCompensation <br />G.4g1aPerformance Metrics and Incentive Compensation Policy ScoreCard <br />G.4hFinancial Planning and Budgeting <br />G.4iFinancial Condition and Transactions <br />G.4i1Investments <br />G.4i2Financial Reserves <br />G.4i3Debt Issuance and Payment <br />G.4i4Procurement <br />G.4i6Public Purpose Expenditures <br />G.4jCost Allocation and Recovery <br />G.4j1Rates and Charges for Electric Service <br />G.4j2Rates andCharges for Water Service <br />G.4j3Customer Deposits <br />G.4kMMPA Relationship, Representative and Governance <br />G.4lProtection ofAssets <br />G.4l1Use and Disposal ofUtility Property <br />G.4l3Mobile Device Guidelines <br />G.4mCorporate Risk Management <br />G.4nLegal andRegulatory Compliance <br />G.4oEnvironmental Stewardship <br />G.4o1Water Use Restrictions <br />G.4pExternal Communications <br />G.4qCommunity Involvement <br />G.4r Mutual Aid <br />Results Policies <br />G.5Goals and Results <br />______________________________________________________________________________ <br />Page 2of2 <br />60 <br />