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areas ofhigher risk, evaluate options to mitigate risk, establish their comfort level withrisk, and <br />help the commission clearly communicate expectation in handlingthe risk. <br />Overall Electric Utilityperformance for 2021 was positive. Unaudited financials indicate that <br />revenues were up 5% from budget ($39,820,488 budget and $41,830,737 actual) and expenses <br />were up 4% from budget ($38,468,940 budget and $40,154,847 actual), for a 4% margin overall. <br />With capital projects, reserve uses, bonding, and depreciation, we outperformed budgeted <br />reserves contributions (a budgeted reduction of $166,968, versus an actual increase of <br />$177,453.) <br /> <br />Overall Water Utility performance for 2021 was very positive. Unaudited financials indicate that <br />water margins of 30% outperformed budget (-$314,973 budget, $1,346,642 actual).Revenue <br />was up 59% ($2,778,731 budget, $4,419,823 actual) while annual water expenses were down <br />1% ($3,093,705 budget, $3,073,181 actual). Net to reserves was higher than budgeted <br />($306,843 budget, $2,032,499 actual). <br /> <br />An overview of 2021 budget verses actual (unaudited) for both electric and water is provided in <br />the attached summary. <br /> <br /> <br /> <br /> <br />Summary <br />The Strategic Plan and the Annual Business Plan are long-term and short-term tools for the <br />commissionto use in governing the organization, establishing policy to clearly communicate <br />goals, and helping the commission lead ERMU toward the organizational vision. These tools <br />should evolve with the commission’s needs to effectively evaluate and govern. It is important to <br />annually discuss these tools for their function; separate from the review of the data they <br />contain. <br /> <br />The results and progress from the organization’s 2021 initiatives were positive, and it is good to <br />recognize our successes. <br /> <br />An important component to organizational health is communication. Communication is critical <br />in all areas of an organization, both external and internal. This includes communication <br />between the commission and management, communication between management and staff, <br />and communication between departments. Specific to communication between the <br />commission and management, does the commission have what they need to govern ERMU to <br />sustainable success? Are these tools providing the information the commission needs to <br />effectively evaluate the organization? Are these tools clearly identifying the areas of highest <br />risk, enabling the commission to effectively monitor, evaluate, and take corrective action when <br />needed? Are these tools providing the information needed for the commission to effectively <br />lead the organization toward our mission and vision? Staff looks for commission discussion <br />______________________________________________________________________________ <br />Page 7 of 8 <br />70 <br />