5.3 ERMUSR 02-08-2022 - Laserfiche WebLink

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This istabled for now and will be resumed after implementation of AMIand models can be completed. Theme 4: Technology – Implement the prudent use of technology to improve efficiency and increase customer choice,communication, andvalue. ESRI GIS Mapping – Work continued on the transition from paper maps to electronic mapping forall ERMU field staff. After an unsuccessful transition to a third-party integration softwarein 2021, weare back to utilizingESRI’s Portal platform to accomplish this. The project will integrate the GIS models with National Information Solutions Cooperative (NISC) softwaredatabases to provide additional map functionality and efficiencies as well as make GIS data available to all ERMU employees. The future roadmap will include transitioning from a geometric network to ArcGIS Utility Network which is the next evolution of GIS. Advanced Metering Infrastructure (AMI) and Smart Grid Analysis – Staff continues to moveforward with analysis on this multi-year initiative. This year staff is working with a consultant researching communication platforms and vendorselection.An RFP will be ready by the end of Q1 with an implementation timeframe of late 2022 to early 2023. Meter Data Management System (MDMS) – After the selection of an AMI vendor, the next step is to coordinate with our software vendor, NISC, to implement the MDMS solution, which needs to occur before the installation of the new meters. NISC has been contacted about information they will need for the MDMS project. Mosaic Utilization – This initiative was created to take advantage of an NISC tool for interactive displays and graphs to help present financial and other detailed information. We have not been successful in carving out time for the training and implementation of this module but hope to in 2022. An NISC virtual hands-on training will be attended February 8-10 to facilitate creating custom report/charts, create calculations, and learn how to query data. This training will also provide a security overview that should be beneficial as well. Outage Management and Communications – This initiative coordinated with Field and Office staff to establish a system to relay outage information to impacted customers in a timely manner. Guidelines and processes were developed internally and then communicated with staff to implement in November 2021. Vault Retention – This initiative is to research and create/setup retention policies in the NISC Document Vault. The ABS (Accounting) module in NISC will be a beta project for analyzing folder setup and parameter settings. Once completed, tested, and determined successful, setup can be completed in the CIS (Customer Service) and other modules. Cyber & Physical Security –The goal of this initiative is to evaluate all cyber and physical security and then develop comprehensive policy as needed, working with a joint ______________________________________________________________________________ Page 4 of 8 67