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PROPOSAL PREPARED ESPECIALLY FOR CITY OF ELK RIVER, MINNESOTA <br />ENGAGE° I OUR PROVEN VALUE CREATION PROCESS <br />We have aligned our team around our core values and are driven in our commitment to help clients and <br />team members achieve their potential. We help clients reach their goals by utilizing our value creation <br />process. Results of this process have led to more robust client relationships — deeper trust, enhanced <br />communication, and minimization of time for all. This process is a key component of our strategy in <br />supporting and helping our clients further their organizations. <br />LEARN AND GROW. <br />DELIVERING A WOW CLIENT EXPERIENCE <br />Listen to understand. <br />,,,,,,,,,,,,,,,,,,,,,,,,,,,,. <br />Define what worked / dicint. <br />WE GO BEYOND SO YOU CAN 00 MORE <br />Next steps. <br />F pr <br />STE' <br />' h that's yiou! <br />F <br />' <br />WHAT IS IMPORTANT TO THE CLIENT. <br />Be curious and ask helpful questions. <br />LISTEN <br />Ask to understand. <br />Discover priorities and opportunities, <br />ENGAGE <br />IRNFUL :rTLr:,: r.s <br />— — <br />WHAT CAN WE DO rO MAKE WHAT SEE%IS <br />IMPOSSIBLE, POSSIBLE. <br />Set expecations, goals and deliverables. <br />GO BEYONO <br />Utilize BKDV resources and network. <br />Share and communicate. <br />Be accountable. <br />Deliver above expectations. <br />Share and communicate_ <br />DISCOVERY PROCESS <br />........................................................... <br />PLANNING SESSIONS <br />THE CLIENT EXPERIENCE <br />EXECUTION <br />Your business is your passion. With every season, regardless of where you are in your LISTEN AND REVIEW <br />journey, you deserve committed, customized, authentic support that is true to you and your <br />business. ENGAGE is the 4-step value creation process developed to ensure consistency, ^ ��, u1 ��� <br />comfort and delivery of your desired results. K <br />OUR BUSINESS LINES <br />BerganKDV has a strong bench of resources and expertise available based on needs of the client. This <br />ensures the most effective and efficient results are delivered! <br />BUSINESS TECH WEALTH OUTSOURCED TAX II i�.JDiT U- <br />,4 <br />_A/IS iR I�`�J(� O0V SON vl��= N..,���;I4 f � �ClUI�1TIf�iC <br />61 PAGE BERGANKDV, LTD IBERGANKDV.COMIDO MORE. <br />