4.2 ERMUSR 07-13-2021 - Laserfiche WebLink

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______________________________________________________________________________ Page 5 of 6 • Outage Management and Communications – This initiative is a collaboration of field staff and office staff to work together to provide timely information to our customers in outage situations. Until AMI is implemented, this is figuring out how to best capture and disseminate helpful information to those experiencing an outage. • Vault Retention – A new initiative to efficiently utilize the vault storage functionality in NISC. A retention schedule and policies need to be created and then properly set up in Document Vault for timely retention and removal of data. • Cyber & Physical Security – Staff continues to work on this initiative, in conjunction with the city IT staff and the joint committee created to evaluate cyber and physical security for ERMU and the City. • ERMU Fiber Backbone Buildout Plan – This was identified as a future initiative in previous strategic planning sessions. A plan needs to be developed for how to build the fiber network so that future budgeting needs can be incorporated. • NISC Module Integration – Staff implemented Mobile WorkForce in 2019, one of the first modules identified to take advantage of the efficiencies NISC provides. Now we need to revisit the roadmap analysis of other modules to determine future implementations. • Battery Storage and Renewables – This is a new initiative to explore possibilities of incorporating renewable energy generation and battery storage at an ERMU or City building. Theme 5: Growth – Assess the growth curve to make decisions regarding organizational change. • Field Services Building Construction – The Field Services Building construction is underway and will continue into 2022. This initiative focuses on the management of that project with the construction manager and the architect for timely completion within budget. • Highway 10 Rebuild, Highway 169 Redefine – The impacts to our electric and water infrastructure caused by the Highway 10 rebuild should be complete in 2021. The improvements to Highway 169 are scheduled to begin in 2022 and continue through 2024, requiring electric and water system infrastructure changes. • Backflow Prevention Program – This is a carryover initiative for protection of our water resources and systems essential to the health of our customers. Key to this is backflow testing of all devices attached to our distribution system to ensure contamination does not occur. Staff has been working on a new process and related policies to be implemented for noticing customers, providing our services, and tracking the testing beginning in 2021. 62