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SPRING 2021 <br />THE CURRENT <br />Help is Here <br />At ERMU, we understand that many of our customers <br />OUR <br />MISSION <br />due to COVID-19, so it is important to know that <br />To provide our customers <br />assistance is available even if you have never received <br />with safe, reliable, cost- <br />it before. In recent months, an increasing amount of <br />energy assistance funds has been made available to <br />long-term electric and <br />water utility services. <br />These funds can be applied to a variety of issues <br />To communicate and <br />including: paying energy bills, getting reconnected <br />educate our customers <br />or preventing energy disconnection, getting fuel <br />in the use of utility <br />delivered, and repairing or replacing heating systems. <br />services, programs, <br />policies and future plans. <br />expanded over the last year, we encourage our customers who are struggling to cover their <br />These products and <br />heating costs to contact the Minnesota Department of Commerce and learn what assistance may <br />services will be provided <br />be available. No one should have to choose between heating their home and putting food on <br />in an environmentally <br />their table; with the help that is available, you don’t have to. <br />responsible manner. <br />The Energy Assistance Program is taking applications until May 31, 2021. Please contact the <br />Department of Commerce at: www.mn.gov/commerce or call 651.539.1500. <br />Severe Weather Awareness Week April 12-16 <br />OUR <br />Are you and your family prepared for severe weather? <br />Each year, The Minnesota Department of Public Safety (DPS) <br />VISION <br />sponsors Severe Weather Awareness Week in Minnesota to <br />Provide exceptional <br />help refresh, remind, and educate citizens about seasonal <br />services and value to <br />threats from severe weather. Here are a few steps you can <br />those we serve. <br />take to make sure your home is ready. <br /> <br />Make an emergency plan that includes a shelter location, evacuation route, meeting place, <br />and communication plan. <br /> <br />Practice your plan. The statewide tornado drill occurs on April 15 at 1:45 and 6:45 p.m. <br />OUR <br />VALUES <br /> <br />Refresh your emergency preparedness kit by replacing expired food and batteries. <br /> <br />Keep trees trimmed near your house. If you have time before severe weather hits, secure <br />INTEGRITY <br />loose objects, close windows and doors, and move valuable items into a sturdy structure. <br />QUALITY <br /> <br />Get trained in First Aid and CPR to assist those injured during severe weather. <br />COMMUNICATION <br />SAFETY <br />STAYING CONNECTED WITH ERMU <br />COMPETITIVE <br />updates and additional information as it becomes available on the alert bar and alert page on <br />our website. After hours, please contact ERMU’s customer service call center at 1.888.606.4660. <br />ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-0430 <br />519 <br />