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UTILITIES COMMISSION MEETING <br />TO:FROM: <br />ERMU Commission Michelle Canterbury– Executive Administrative Manager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />March 9, 2021 6.1f <br />SUBJECT: <br />Staff Update <br />ACTION REQUESTED: <br />None <br />DISCUSSION: <br /> As part of our on-going marketing efforts to promote renewable energy and increased <br />participation in the Residential Clean Energy Choice Program, a promotional flyerwill go <br />out withthe March billing statements, along with2020Annual Report.Attachedis a <br />copy of theflyer. <br /> <br />February and Marchsocial media postsfeature a variety of topics including: the 2020 <br />Annual Report, additional energy assistance programs, how lighting affects sleep, five <br />low-cost ways to lower your monthly energy bills, and the application deadline for <br />ERMU’s scholarship program. Staff will also be posting public service announcements <br />such as dates of upcoming commission meetings, daylight saving time, and the journey <br />lineworker career opportunity. Whoever said that public service announcements can’t <br />be attention grabbing was wrong, be sure to check out the creative post for the journey <br />lineworker position opening. A link to the post is provided below. <br /> <br /> This month’s featured social media post: Greetings from the Frozen Field. When it <br />comes to our social media one of our main objectives is to find ways to connect with our <br />customers in meaningful ways. We strive to offer our customers an opportunity to really <br />get to know our team and see our passion for serving our community. The week we <br />posted “Greetings from the Frozen Field” we felt it was important to spotlight members <br />of our team who work outside during dangerously cold temperatures to keep the lights <br />on and the water running, all with a smile on their faces. A link to the post is provided <br />below. <br /> <br /> TheAdministration and Communications Department has been working on some <br />electric outage and water emergency communication guidelines for alert bar messaging <br />on our website. A special alert page has been developed for messages requiring more <br />detailed information. Staff has been testing this website feature to ensure it works as <br />planned for high alert situations. <br /> <br />______________________________________________________________________________ <br />Page 1 of 2 <br />365 <br />