9.3 SR 12-21-2020 - Laserfiche WebLink

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It is critical that employees be courteous, tactful, professional, and efficient on the telephone. Employees are expected to answer and return calls promptly. Personal calls made of ..ecei _ a must not interfere with city work. should be brief and made only when referably,zpersonal calls should be made during scheduled rest breaks or lunch periods. The Mobile Phone Policy can be found on Access Elk River. iPad/Tablet Device Use Policy The Citv Council has authorized the purchase and assignment of ipads and tablet devices to enhance workflow, reduce paperwork, increase efficiency, and enhance internal and external communication. The full city oolicv which includes purpose. use. care. and user responsibilities can be found on Access Elk River. Email and Voicemail Use Emails and voicemails are subject to the Minnesota rRecords rManagementetewion and Employees should be awafe that theif emaA/voieemaA may be subjeet to the Minnesota Government Data Practices Acts and could be classified as public information. While occasional use of these services for personal, non -business use is acceptable, employees must demonstrate a sense of responsibility and may not abuse email or voicemail privileges. Communication sent via email or voicemail must be respectful in tone and professional. The transmission, retrieval, or storage of discriminatory, harassing, derogatory, of -obscene, of -defamatory, or threatening messages are forbidden. Email shall not be used for chain letters or for any purpose which is illegal, against city policy, or contrary to the city's interests. There is no expectation of privacy with regafd toregardin— city email or voicemail. The city has the capability to retrieve mail messages even after deletion. Furthermore, the use of passwords on the email and voicemail system does not mean that messages stored on those systems are confidential or may not be retrieved or reviewed by others. The city reserves the right to review employee email files, messages, and usage at any time and without notice and/or permission. Employees must respect other's electronic communications and may not obtain unauthorized access to another's email or voicemail messages, except pursuant to direction from the city administrator for the purposes specified above. Internet Access and Use Acceptable uses of Internet access services include information for business -related purposes, professional education, and professional development. Employees must respect all copyrights and intellectual property rights of materials, and may not copy, retrieve, modify, or forward copyrighted, patented, or trademarked materials except as permitted by the owner or as a single copy for reference use only.