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Whistleblower protections are provided in two important areas — confidentiality and against retaliation; <br />insofar as consistent with Minnesota Government Data Practices, the confidentiality of the <br />whisdeblower will be maintained. However, identity may have to be disclosed to conduct a thorough <br />investigation, to comply with the law and to provide accused individuals their legal rights of defense. <br />The city will not retaliate against a whisdeblower. This includes but is not limited to, protection from <br />retaliation in the form of an adverse employment action such as termination, compensation decreases, <br />or poor work assignments and threats of physical harm. Any whistleblower who believes s/he is being <br />retaliated against must contact Human Resources immediately. The right of a whisdeblower for <br />protection against retaliation does not include immunity for any personal wrongdoing. <br />Sexual Harassment and Respectful Workplace <br />Employees have a right to work in an environment free from discrimination and intimidation, including <br />harassment. The mission of the city is best accomplished in an atmosphere of professionalism that in <br />turn is supported by mutual respect and trust. The city expects all employees to work toward this goal. <br />Harassment based on a person's race, color, creed, religion, national origin, sex, sexual orientation, <br />gender, gender identity, gender expression, disability, age, marital status, familial status, pregnancy, status <br />regarding public assistance, veteran status, or any other protected class status may be unlawful and is <br />strictly prohibited. <br />Abusive Customer Behavior <br />While the city has a strong commitment to customer service, the city does not expect employees to <br />accept verbal and other abuse from any customer. <br />An employee may request that a supervisor intervene when a customer is abusive, or the employee may <br />defuse the situation themselves, including professionally ending the contact. <br />If there is a concern about the possibility of violence, the employee should use his/her discretion to call <br />911, and as soon as feasible, a supervisor. Employees should leave the area immediately when violence is <br />imminent unless their duties require them to remain (such as police officers). Employees must notify <br />their supervisor about the incident as soon as possible. <br />Definitions of Sexual and Other Forms of Harassment <br />Harassment consists of unwelcome conduct based on a person's race, color, creed, religion, national <br />origin, sex, sexual orientation, gender, gender identity, gender expression, disability, age, marital status, <br />familial status, pregnancy, status with regard to public assistance, veteran status, or any other protected <br />class status that is interfering with your job performance; or creating an intimidating, hostile, or offensive <br />work environment; or when submission to such conduct is explicitly or implicitly: <br />■ term or condition of employment; or <br />■ a basis for an employment decision affecting your job; or <br />■ has the purpose or result of unreasonably interfering with your work performance or creating an <br />intimidating, hostile, or offensive work environment. <br />The city prohibits harassment in any form, including verbal, physical, and visual harassment. <br />Sexual harassment includes unwelcome sexual advances, requests for sexual favors, sexually motivated <br />physical contact or other verbal or physical conduct or communication of a sexual nature that is <br />43 <br />